Returns

We gladly accept returns and cancellations if you*

  • Contact us within: 14 days of delivery
  • Dispatch items back within: 21 days of delivery
  • Request a cancellation within: 1 hour of purchase

We don't accept exchanges

  • But please contact me if you have any problems with your order.

*The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalised orders
  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We are constantly looking for new ways to improve our sustainability and below are some of the steps we have taken so far.

Visit our Contact page to ask a question.